RESERVATIONS


While we understand the anticipation for receipt of grooming services, we encourage and invite you to thoroughly read, review and fully comprehend the updated safety measures and protocols that we are enforcing (Effective Immediately):

PRIOR TO BOOKING RESERVATIONS
To prevent the spread of the Coronavirus, we are unable to provide service to clients:
  1. Who are ill
  2. May feel ill
  3. Have been exposed to an someone who was, is or may be iill
  4. Symptomatic

Symptoms include (are not limited to): fever, cough, trouble breathing, headache, muscle pain, sore throat, chills, sensory changes (taste) or *other additional symptoms.  

*Please visit https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html for more information regarding Symptoms of Coronavirus.

In the event that you may experience symptoms of being ill THE DAY of your scheduled appointment, please notify us immediately so that we can properly notate and CANCEL your reservation at additional NO COST to you.  

Please remain home & contact your medical healthcare provider for further guidance and/or treatment of your symptoms.

We ask that you are cleared by your medical healthcare provider (demonstrating no symptoms of illness) prior to booking your next reservation.
 
BUSINESS STRATEGY & PROCEDURES

APPOINTMENT PROCEDURES
**Shampoo and hot towel services will no longer be available/provided at this time.

ARRIVE ALONE
Additional guests will not be allowed to enter the premises.

REMAIN INSIDE YOUR VEHICLE
We will alert you once we have completed proper sanitation/disinfection measures to ensure your safety.
COMPLETE VERBAL INTAKE ASSESSMENT
Please be prepared to answer questions regarding your general health.

COMPLETE MANDATORY TEMPERATURE ASSESSMENT 
Touchless Infrared Thermometer

Clients whose temperature is ABOVE 99°F will be automatically DENIED services & their appointment CANCELED.  

SANITIZE AND DISINFECT HANDS
A designated sanitizing station will be made available for proper use to you upon entering the premises.

COURTESY REMINDER
Remember to practice proper health etiquette by covering your face should you feel the need to sneeze and/or clear your throat.