BOOKING & CANCELLATION POLICY
CAREFUL REVIEW OF THE FOLLOWING POLICY IS REQUIRED OF EACH CLIENT PRIOR TO COMPLETION OF A RESERVATION
6 HOUR advanced notice is required for any appointment cancellation. The online booking service will allow you to cancel your appointments as necessary. For any cancellation less than 24 hours, the client will be charged for the full price of the scheduled missed service. Two consecutive cancellations in less then a 24 hour period will cause a client to forfeit their online scheduling privileges. Beard & Bristle Men's Grooming reserves the right to refuse future services to the client.
Failure to appear for a scheduled appointment without proper cancellation, or without first contacting our establishment via call, text or email, will result in forfeiture of all online scheduling privileges. The client will be charged for the full price of the scheduled missed service. Beard & Bristle Men's Grooming reserves the right to refuse future services to a client for failure to appear to an appointment without the courtesy of advanced cancellation and/or notification.
To ensure the best possible customer service is provided to each of our clients, we have allocated the appropriate time necessary to complete each service. Arriving on time for your scheduled service(s) ensures the proper time necessary for our licensed professional barbers to comfortably complete your service(s). Unfortunately, quality service cannot be ensured in the event that a client arrives more than 10 minutes late. Beard & Bristle Men's Grooming reserves the right to decline service to a client who is 10 minutes late for their scheduled appointment. As a result, Beard & Bristle Men's Grooming reserves the right to charge the client for the full price of the scheduled missed service.
Future appointment opportunities for clients prohibited from the booking system shall be reinstated at the discretion of the Licensed Professional Barber.
*By continuing to proceed in completing a reservation, constitutes full understanding and acknowledgement of the terms outlined in our Booking Policy provided for your review.*